Return & Exchange policy

Return & Exchange Policy

Thank you for shopping with us! We aim to ensure your satisfaction with every purchase. Please read our return and exchange policy carefully:

Dispatch & Delivery

  • All orders are dispatched within 24 hours of purchase.
  • Estimated delivery time very between 3-6 days from the date of dispatch, based on distance.

Return & Exchange Eligibility

  • Returns and exchanges are accepted within 10 days of delivery.
  • Items must be unused, unwashed, and in their original packaging.
  • Items that are damaged due to wear and tear, or improper use, will not be eligible for return or exchange.
  • Return and Exchange shipping cost will be taken care by Natureheal brand.

Return Process

  • To initiate a return, please contact our support team at Natureheal06@gmail.com Contact No - 8287103375.
  • Provide your order number, reason for return, and any relevant photos (if applicable).
  • Once approved, you will receive instructions for return shipping.
  • Return shipping costs may apply unless the item is defective or the wrong product was sent.

Exchange Process

  • Exchanges are subject to product availability.
  • If the desired item is unavailable, we will offer a store credit or refund as applicable.

Refunds

  • Refunds (if applicable) will be processed to the original payment method within 5–7 business days after we receive and inspect the returned item.

For any questions or concerns, feel free to reach out to our customer service at Mail ID - Natureheal06@gmail.com Contact No - 8287103375